Castor Creations

Privacy Policy for CastorCreations.com

Effective Date: 6 Nov 2024

At CastorCreations.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your data. By using our website or making a purchase, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information:

a. Personal Information:
When you interact with our website, create an account, place an order, or contact us, we may collect the following personal details:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card, PayPal, etc.)
  • Account login credentials (if applicable)

b. Non-Personal Information:
We also collect non-personally identifiable information automatically through cookies and other tracking technologies:

  • IP address
  • Device type and browser information
  • Pages visited, time spent on the site, and referring URLs
  • Search terms and keywords used to find our website

2. How We Use Your Information

We use the information we collect for several purposes:

  • Order Processing: To process and fulfill your orders, including payments, shipping, and customer service.
  • Customer Communication: To notify you about your order status, account updates, or respond to your inquiries.
  • Marketing and Promotions: To send newsletters, promotional emails, or special offers (if you have opted in).
  • Website Improvement: To personalize your shopping experience, enhance site functionality, and improve our products and services.
  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access, alteration, or disclosure. Payment transactions are processed securely via trusted third-party payment gateways, and we do not store full payment information on our servers.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and deliver personalized content. Cookies allow us to remember your preferences, provide tailored recommendations, and track website performance. You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers to assist with the following:

  • Payment Processing: To securely process payments.
  • Shipping Providers: To fulfill and deliver your orders.
  • Marketing Partners: To send promotional emails and offers (only with your consent).
  • Analytics Providers: To analyze website performance and improve user experience.

These third-party partners are required to protect your information and use it solely for the purposes of providing services to us. We may also disclose information if required by law or to protect our legal rights, safety, or the safety of others.

6. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can request access to your personal data and correct or update any inaccuracies.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking “unsubscribe” in any email or by contacting us directly.
  • Request Deletion of Your Data: You can request that we delete your personal data, subject to legal obligations and retention policies.
  • Manage Cookies: You can control your cookie settings through your browser preferences. Please note that disabling cookies may impact your browsing experience.

7. Children’s Privacy

CastorCreations.com is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take immediate steps to delete that information.

8. Third-Party Links

Our website may contain links to third-party websites, products, or services that are not operated or controlled by CastorCreations.com. We are not responsible for the content, privacy practices, or policies of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Castor Creations
Email: info@castorcreations.com
Phone: (253) 525-8315

By using CastorCreations.com, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.